Ritchey's Guarantee
Ritchey Livestock ID guarantees the dual color tags to be numbered permanently. Unlike other tags, our numbers will not wear off. Due to the complexity of factors affecting retention, we cannot guarantee that the tag will remain in the animal.
Ordering Information
Ordering by Phone
You can reach us day or night at 1-800-EAR-TAGS. Before you call, have your credit card number and expiration handy. A representative will help you through the ordering process. We accept Visa, Mastercard and Discover.
Ordering by Mail or Fax
Orders can be placed with a personal check, bank draft (drawn on U.S. banks only), money order or by Visa, Mastercard or Discover.
COD orders are available for an additional $10.00.
Pre-Numbered Orders
Pre-numbered tags – tags that are hot stamped, whizzed or have a special die - are not available through the online shopping cart. You must call us to set-up these custom orders (1-800-EAR-TAGS). Please allow a minimum of 10 business days for processing.
Shipping
Shipping costs vary depending on weight. We charge current UPS and parcel post rates. UPS charges an additional $5.00 for address correction. Shipping prices are subject to change without notice.
Return Policy
- 1. Call ahead for a return authorization number. All returns must be accompanied by a return number on the outside of the package.
- 2. Ship merchandise back to us via UPS or parcel post. We are not responsible for lost or damaged packages.
- 3. Inside the package include your name, address, daytime phone number and the reason for return to insure proper credit.
All returns must be made within 30 days of the original invoice date. A 15% restocking fee may be charged on all returns depending on the condition of tags or bags. Personalized tags cannot be returned for credit.